Last updated: 2026. How we collect, use and protect your personal information.
Summary: we collect only what we need to sell, deliver and support your hosting, we do not sell your data, and you can ask us for a copy or a deletion of it at any time. The sections below set out the detail.
[Company Name] operates 10gbpsservers.com and acts as the data controller for personal information collected through this website and our billing platform.
This policy covers personal information processed through the 10gbpsservers.com website, the client area, and our sales and support channels. It does not cover the content you choose to store on your own server, which is under your control.
Where required by law, we process personal data on the basis of contract performance (delivering the services you ordered), legitimate interests (network security, fraud prevention, service improvement), legal obligation (tax and accounting records) and consent (marketing communications).
Our website and billing platform use cookies strictly necessary for login sessions, shopping cart function and security. Analytics or marketing cookies, if enabled, are only set with your consent.
| Cookie type | Purpose | Consent |
|---|---|---|
| Essential | Session login, cart and CSRF protection | Not required |
| Preferences | Remembers your chosen currency and language | Not required |
| Analytics | Aggregated page views to improve the site | Opt-in only |
| Marketing | Measures campaign performance | Opt-in only |
Where we use analytics, we prefer privacy-respecting configurations that avoid cross-site tracking and do not build advertising profiles of individual visitors. We do not use your hosting data to target advertising.
We share personal data only with parties necessary to deliver the service — for example data centre partners, payment processors and email delivery providers — or where required by law or to investigate abuse. We do not sell personal data.
Some of our partners operate outside your country. Where personal data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses. You may request a current list of our sub-processors by email.
Account and billing records are retained for as long as your account is active and for a further period where required for tax, accounting and legal purposes. Server logs are retained for a limited period for security and abuse investigation.
We apply encryption in transit, access controls and least-privilege practices across our systems. No method of transmission or storage is completely secure, so please use strong, unique passwords in the client area.
Depending on your location, you may request access to, correction of, or deletion of your personal data, object to certain processing, or request data portability. Requests can be sent to sales@10gbpsservers.com and are answered within the timeframes required by applicable law.
If you are a California resident, you have the right to know what personal information we collect and how it is used, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. Requests may be made using the contact details in section 19 and will be verified before action is taken.
You can opt out of marketing email at any time using the unsubscribe link in any message, or by asking us directly. You will continue to receive essential service messages such as invoices, renewal reminders and outage notifications, which are part of the service rather than marketing.
If we become aware of a personal data breach that is likely to result in a risk to your rights, we will notify affected customers and any relevant regulator without undue delay and in line with applicable law.
Our services are intended for businesses and adults. We do not knowingly collect personal data from children.
Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
We may update this policy from time to time. The revised version will be published on this page with an updated revision date, and material changes will be communicated where required.
For privacy questions, or to exercise any of the rights described above, contact sales@10gbpsservers.com. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
Three short documents cover how we work together.
